Contact us
Our staff are here to help you – over the phone, by email, social media, or in person. Please be kind. Your actions have impact.
If you don’t behave respectfully, we will stop helping you.
End-of-year office hours
Please note our operating schedule for late December 2024 to early January 2025:
- closed on Christmas Day (Wednesday 25 December), Boxing Day (Thursday 26 December)
- open from 8:30 am to 8 pm on Friday 27 December
- closed from Monday 30 December to Wednesday 1 January
- open for candidate email enquiries on Monday 30 and Tuesday 31 December
- open all other business days from 8:30 am to 5 pm.
We are reopening from Thursday 2 January with regular office hours.
Regular office hours
Our office is open 8:30 am to 5 pm Monday to Friday. We are not open on public holidays.
Our address is Level 11, 530 Collins Street Melbourne.
Phone
Calls from outside Victoria: +61 3 8620 1100
National relay service
If you are Deaf, hard of hearing or need communication support contact us through the National Relay Service, then ask for 03 8620 1100.
Contact us in your language
Find out how to get information in your language.
Report a technical problem with registering for election work
Report a technical problem with the website
We aim to get back to emails within two working days.
Mailing address and office address
The Victorian Electoral Commission
Level 11, 530 Collins Street
Melbourne Victoria 3000
DX address
DX 210609 Melbourne
Complaints and feedback
Complaints and feedback are a welcome opportunity to improve our services.