Contact us

Our staff are here to help you – over the phone, by email, social media, or in person. Please be kind. Your actions have impact.

If you don’t behave respectfully, we will stop helping you.

End-of-year office hours

Please note our operating schedule for late December 2024 to early January 2025:

  • closed on Christmas Day (Wednesday 25 December), Boxing Day (Thursday 26 December)
  • open from 8:30 am to 8 pm on Friday 27 December
  • closed from Monday 30 December to Wednesday 1 January
  • open for candidate email enquiries on Monday 30 and Tuesday 31 December
  • open all other business days from 8:30 am to 5 pm.

We are reopening from Thursday 2 January with regular office hours.

Regular office hours

Our office is open 8:30 am to 5 pm Monday to Friday. We are not open on public holidays.

Our address is Level 11, 530 Collins Street Melbourne. 

Phone

131 832

Calls from outside Victoria: +61 3 8620 1100

National relay service

If you are Deaf, hard of hearing or need communication support contact us through the National Relay Service, then ask for 03 8620 1100.

Contact us in your language

Find out how to get information in your language.

Email

General enquiries

Send a scanned enrolment form

Report a technical problem with registering for election work

Report a technical problem with the website

We aim to get back to emails within two working days.

Mailing address and office address

The Victorian Electoral Commission
Level 11, 530 Collins Street
Melbourne Victoria 3000

DX address

DX 210609 Melbourne

Complaints and feedback

Complaints and feedback are a welcome opportunity to improve our services.

Make a complaint or give feedback.